Is your business mobile?
Do you visit your customers?
If your business has a mobile workforce, DispatchTrack is the solution that makes it easy to coordinate with your team to deliver great service. DispatchTrack will reduce coordination time and provide real time tracking and communication between the field and office. Add proof of work to every order.
At the Office – Fleet Management
- Schedule and assign jobs
- Real time updates on each job’s status
- Track mobile units in real time
- Re-route and rescheduling instantly updates mobile employeees
On the Road – GPS and Scheduling
- See scheduled jobs by calendar or map view
- Turn-by-turn directions keep you on track!
- Instant updates to the office cut down on coordination time
With the Customer – Mobile Payments
- Take credit cards with your Android phone!
- Get paid when the job is complete
- Keep customer payment information safe with secure encryption
- On site payment saves on credit card fees
With the Customer – Customer Service
- Update the order with services provided
- Supports service upgrades and up-sells!
- Add pictures of completed jobs to orders
- Add the customer’s signature to the order
- Send an instant survey to each customer
DispatchTrack will save your business time and money. Save time by reducing calls back to the office. Save gas – your vehicles will be routed directly to jobs. No more lost vehicles. Keep your customers’ information secure. Avoid chargebacks with detailed job records including photos.